【多选题】
根据乘客满意度评价内容设计调查问卷。调查问卷采用满意、一般、不满意3级文字量表，分值系数分别对应 。 ___
A. 2
B. 1
C. 0.5
D. 0
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相关试题
【多选题】
开展服务保障能力评价工作应组成不少于 人的评价组，评价组成员应当与被评价对象无隶属关系或利害关系，其中至少 人具有 年以上（含）城市轨道交通运营管理相关工作经历。 ___
A. 4
B. 5
C. 6
D. 7
【多选题】
服务保障能力评价应设计抽样方案，车站样本量不应少于该线路站点总数的 ，并覆盖该线路换乘车站、常态化限流车站以及日均进站量最大车站等；列车样本量不应少于 列次。 ___
A. 10%
B. 20%
C. 5
D. 7
【多选题】
城市轨道交通运营服务关键指标行车服务包括哪些评价指标？ ___
A. 列车运行图兑现率（%）
B. 列车正点率（%）
C. 列车服务可靠度（万列公里/次）
D. 客运强度（万人次/公里·日）
【多选题】
城市轨道交通运营服务关键指标客运设施可靠性包括哪些评价指标？ ___
A. 列车运行图兑现率
B. 列车正点率
C. 列车服务可靠度（万列公里/次）
D. 客运强度（万人次/公里·日）
【多选题】
城市轨道交通运营服务关键指标乘客投诉回应包括哪些评价指标？ ___
A. 百万乘客有效投诉率（次/百万人次）
B. 百万乘客无效投诉率（次/百万人次）
C. 有效乘客投诉回复率（%）
D. 无效乘客投诉回复率（%）
【多选题】
列车服务可靠度统计期内，全部列车总行车里程与 （有轨电车 ）及以上延误次数之比，单位为万列公里/次。 ___
A. 3min
B. 5min
C. 8min
D. 10min
【多选题】
正点列车是指在执行列车运行图过程中，列车到达终到站的时刻与列车运行图计划时刻相比误差不大于 （市域快速轨道交通系统和有轨电车除外）的列车次数。对市域快速轨道交通系统，正点的时间界限值是指列车到达终到站的时刻与列车运行图计划时刻相比误差不大于 。对有轨电车，正点的时间界限值是指列车到达终到站的时刻与列车计划时刻相比误差不大于 。___
A. 2min
B. 3min
C. 5min
D. 10min
【多选题】
以下说法正确的是： 。 ___
A. 运营单位获得省级及以上人民政府或交通运输部表彰表扬的，每项加10分
B. 获得城市人民政府或省级交通运输主管部门表彰表扬的，每项加5分
C. 获得城市轨道交通运营主管部门表彰表扬的，每项加3分
D. 班组和个人因运营管理工作突出，获得省级及以上人民政府或交通运输部表彰表扬的，每项加1分
【多选题】
标志标识评分规则中以下说法正确的是： 。 ___
A. 车站出入口附近主要路段没有城市轨道交通导向标志，或没有站名、线路名称、出入口编号等进出站引导标识标志的，扣5分；
B. 车站出入口附近主要路段没有城市轨道交通导向标志，或没有站名、线路名称、出入口编号等进出站引导标识标志的，扣10分；
C. 导向标志或者站名、线路名称、出入口编号等进出站引导标识标志，未满足清晰、醒目、连续、规范要求的，每处扣1分。
D. 导向标志或者站名、线路名称、出入口编号等进出站引导标识标志，未满足清晰、醒目、连续、规范要求的，每处扣2分。
【多选题】
城市轨道交通服务保障能力评价二级指标人员说法正确的是： 。 ___
A. 答复询问时，未使用普通话的，每次扣1分（乘客提问时使用方言或外语的除外）；
B. 答复询问时，未使用文明用语或使用服务忌语的，每次扣2分；
C. 工作人员在岗期间从事与工作无关的事项，每次扣2分；
D. 服务人员态度恶劣或答复敷衍的，每次扣2分。
【多选题】
以下说法正确的是： 。 ___
A. 列车运行图兑现率：统计期内，实际开行列车次数与列车运行图规定的计划开行列车次数之比。
B. 列车正点率：统计期内，正点列车次数与实际开行列车次数之比。
C. 列车退出正线运营故障率：统计期内，列车因发生车辆故障而必须退出正线运营的故障次数与全部列车总行车里程比值，单位为次/万列公里。
D. 客运强度：统计期内，运营线路中单位运营里程上平均每日承担的客运量，为线路日均客运量与线路运营里程的比值，单位为万人次/公里·日。
【多选题】
运营单位对行业管理政策执行、重大活动保障等职责不履行或履行不到位的，每发生 ，在运营单位当年服务质量评价得分中核减 。 ___
A. 1次
B. 2次
C. 5分
D. 10分
【多选题】
城市轨道交通服务保障能力评价二级指标自动扶梯说法正确的是： 。 ___
A. 自动扶梯无故不能正常运行的，每处扣2分；
B. 自动扶梯没有明确的运行方向指示的，每处扣1分；
C. 自动扶梯两端未配备紧急停止开关的，每处扣1分；
D. 自动扶梯旁没有安全提醒的，每处扣1分。
【多选题】
运营单位应对重大风险编制（ ）和（ ），并对重大风险影响区域的相关人员组织开展安全防范、应急逃生避险和应急处置等的宣传、培训和演练；___
A. 监控方案
B. 专项应急措施
C. 隐患排查表
D. 应急处置方式
【多选题】
城市轨道交通所在地城市交通运输主管部门或者城市人民政府指定的城市轨道交通运营主管部门（以下统称城市轨道交通运营主管部门）对本行政区域内运营单位（ ）和（ ）实施监督管理。___
A. 人的不安全行为
B. 生产过程的不当
C. 运营安全风险分级管控
D. 隐患排查治理工作
【多选题】
运营单位应建立隐患排查治理工作台账，记录隐患排查治理情况，内容至少包括：（ ）等。___
A. 隐患内容、排查人员
B. 排查时间隐患等级、主要治理措施
C. 责任人、治理期治理结果
D. 未能立即消除时的临时措施
【多选题】
运营单位应结合运营管理水平和运营险性事件等情况，逐项确定安全风险等级并制定风险管控措施，形成本单位运营安全风险数据库（以下简称风险数据库），内容至少包括 、 、 、 管控措施、责任部门及责任岗位、责任人等。___
A. 业务板块
B. 风险点
C. 风险描述
D. 风险等级
【多选题】
隐患排查治理是对城市轨道交通运营过程中 、 、 、 导致的风险管控措施弱化、失效、缺失等，进行排查、评估、整改、消除的闭环管理活动。___
A. 人的不安全行为
B. 物的不安全状态
C. 环境的不安全因素
D. 管理上的缺陷
【多选题】
重大隐患是指可能直接导致安全生产事故或、 、 、 、 、桥隧结构坍塌、车站和轨行区淹水倒灌、大面积停电、客流踩踏等运营险性事件发生的隐患。___
A. 列车冲突
B. 列车撞击
C. 列车挤岔
D. 火灾
【多选题】
遇到以下情况之一的，应开展专项排查___
A. 关键设施设备更新改造
B. 防汛、防火、防寒等为重点的季节性隐患排查
C. 重要节假日、重大活动等关键运输节点前
D. 需开展专项排查的其他情况
【多选题】
运营单位应建立隐患排查治理工作台账，记录隐患排查治理情况，内容至少包括___
A. 隐患内容、排查人员、排查时间
B. 隐患等级、主要治理措施
C. 责任人、治理期限
D. 治理结果、未能立即消除时的临时措施
【多选题】
城市轨道交通运营主管部门应将运营单位运营安全风险分级管控和隐患排查治理工作情况纳入年度监督检查计划，重点检查以下内容___
A. 运营安全风险分级管控和隐患排查治理工作制度建设情况
B. 风险数据库、隐患排查手册建立情况
C. 重大风险管控措施落实情况
D. 重大隐患治理情况
【多选题】
___
A. 《中华人民共和国安全生产法》《中华人民共和国突发事件应对法》、
B. 《中共中央 国务院关于推进安全生产领域改革发展的意见》
C. 《国务院办公厅关于保障城市轨道交通安全运行的意见》
D. 城市轨道交通运营管理规定》
E. 《中华人民共和国突发事件应对法》
推荐试题
【单选题】
(1)Whieh of the following descriptions about the characteristics of physiology is wrong？___
A. It is the study of how living organisms work.
B. It illustrates the discipline of the development and the evolution of disease and the essence of disease.
C. It is to study the living phenomena and the function activities of living organs.
D. It is to explain how they are regulated and integrated.
【单选题】
(2) Which of the following are specialized in producing force and movement?___
A. muscle cells
B. connective tissues
C. nerve cells
D. epithelial cells
【单选题】
(3)The fluid environment surrounding each cell is called the___
A. intracellular fluid
B. intracellular fluid
C. internal environment
D. external environment
【单选题】
(4) Which of the following is not the fundamental characteristic of living organisms?___
A. metabolism
B. adaption
C. reproduction
D. passive diffusion
【单选题】
(5)Whicl of the following is a physiological process with negative feedback?___
A. blood coagulation
B. process of passing urine
C. sino-aortic baroreceptor reflex
D. process of parturition
【单选题】
(6)Which of the following is not the characteristic of regulation by hormone?___
A. diffusenin nature
B. longer in duration
C. accurate in action
D. action in overcorrection
【单选题】
7)Which of the following is not the characteristic of cells?___
A. They are bound by the plasma membrane
B. They have the ability to break down large molecules to smaller ones to Liberate energy for their activities
C. They possess a nucleus which contains genetic information in the form of deoxyribonucleicacid(DNA).
D. Living cells can not transform materials.
【单选题】
8)The breakdown of large molecules to smaller ones is called___
A. respiration
B. anabolism
C. catabolism
D. absorption
【单选题】
9) Which of the following descriptions about the characteristics of nervous regulation is wrong?___
A. It responds fast
B. It acts exactly
C. It responds slowly.D.
D. uration is short
【单选题】
10)Which of the following descriptions about the control of body function is wrong?___
A. Homeostasis is kept by feedback control.
B. Negative feedback minimizes the changes, leading to stability.
C. Positive feedback is not useful.
D. Feed-forward makes human body foresee and adapt itself to the environment promptly.
【单选题】
(1)Which of the following parts of knowledge of drugs should be included in pharmacology?___
A. The effects of drugs on man
B. The correlation of biological activity with chemical structure
C. The history, source, physical and chemical properties, compounding, biochemical and physiologicaleffects, mechanisms of action, absorption, distrilbution, biotransformation and excretion.
D. The prevention, recognition, and treatment of drug poisonings
【单选题】
(2)Which of the following is what a clinician is primarily interested in according to the text?___
A. Drugs which can be reasonably limited to those aspects that provide the basis for their rational clinical use
B. Chemical agents that are not used in therapy but are commonly responsible for household and industrial poisoning as well as environmental pollution
C. Drugs which are useful in the prevention,diagnosis and treatment of human disease,or in the prevention of pregnancy.
D. rugs which are useful in the prevention, diagnosis and treatment of human disease, or in the prevention of pregnancy.
【单选题】
(3)Why was the physician not interested in pharmacognosy?___
A. He didn't have to select the proper plants for his prescription
B. He had a broad botanical knowledge
C. Fewer drugs were obtained from natural sources
D. Natural drugs had little difference with synthetic ones
【单选题】
(4)Which of the following is the best way of studying pharmacology for medical students and practitioners?___
A. to have a broad botanical knowledge
B. to select a plant and its preparation
C. to have the ability to purify natural plants
D. to have curiosity that stimulates them to learn about sources of drugs
【单选题】
(5)What are the tasks related to medicines almost complete!y delegated to the pharmacists now?___
A. the physical and chemical properties of medicines
B. the preparing, compounding, and dispensing of medicines
C. dosage forms of medicines available
D. the therapeutic and other uses of medicines
【单选题】
(6) What is a main unique aspect of pharmacodynamics?___
A. Pharmacodynamics is an experimental medical science
B. Pharmacodynamics is focused on the characteristics of drugs
C. Pharmacodynamics borrows freely from both the subject matter and the experimenta techniques of physiology, biochemistry, microbiology, genetics and pathology
D. Pharmacodynamics correlates the entire field of preclinical medicine
【单选题】
7) What time of history does pharmacodynamics date back to?___
A. the second half of the seventeenth century
B. the second half of the eighteenth century
C. the second half of the nineteenth century
D. the second half of the twentieth century
【单选题】
8)What does the research on pharmacodynamics focus on?___
A. study of clinical effect of drugs
B. study of the process of drugs in the body
C. study of the effect and the mechanism of drugs on the body
D. study of the correlation of the actions and effects of drugs with their chemical structure
【单选题】
(9)Which of the following is true when drugs are selected?___
A. It has to be based in part on legal reasons.
B. It has to be based in part on ethical reasons.
C. It has to be based in part on the pharmacological evaluation in man
D. It has to be based in part on the pharmacological evaluation in animals
【单选题】
(10)Why are chemotherapeutic agents useful in therapy?___
A. They stimulate or depress biochemical or physiological function in man in a sufficiently reproducible manner to provide relief of symptoms or, ideally, to alter favorably the course of disease
B. They can produce desired effects with only tolerable undesired effects
C. They have only minimal effects on man but can destroy or eliminate parasites
D. The selectivity of their effects is one of their most important characteristics
【单选题】
1)H. Mario Geysen initially used parallel synthesis as a quick way to identify which small_____ of any given large protein bound to an antibody.___
A. division
B. pieces
C. part
D. fragment
【单选题】
2)Chemists often start a combinatorial synthesis by attaching the first set of building blocks_____ to microscopic beads made of polystyrene.___
A. solid
B. inert
C. soft
D. active
【单选题】
3）The chemical reactions required to link compounds to the beads and later to detach them____ to the synthesis proces.___
A. induce complications
B. make easy
C. introduce complications
D. introduce easy
【单选题】
4)In a parallel synthesis, all the products are_____ separately in their own reaction vessels.___
A. combined
B. assembled
C. joined
D. assorted
【单选题】
(5)In many laboratories today, robots assist with the routine work of parallel synthesis, such as small___ amounts of reactive molecules into the appropriate wells.___
A. sending
B. transporting
C. delivering
D. giving
【单选题】
(6)Scientists can pull out from the mixture the beads that bear biologically active molecules and then,using sensitive detection techniques,___ the molecular makeup of the compound attached.___
A. determine
B. make sure
C. find
D. search
【单选题】
(7)Most pharmaceutical companies today continue to___ parallel synthesis. Which of the following is not appropriate to be filled in the blank?___
A. count in
B. count on
C. depend on
D. rely on
【单选题】
(8)Once they identify a promising substance, they___ make many one-at-a-time modifications to the structure.___
A. laboriously
B. hardly
C. easy
D. effectively
【单选题】
(9)Often these procedures yield a compound having acceptable___ and safety.___
A. strength
B. effect
C. potency
D. effort
【单选题】
10)In many laboratories today, robots___ the routine work of parallel synthesis.___
A. help
B. assist with
C. assist in
D. assist to
【单选题】
(1)Pharmaceutics is an interdisciplinary subject involving___
A. formulation, manufacturing, physical pharmacy, and biopharmaceutics
B. manufacturing
C. physical pharmacy
D. biopharmaceutics
【单选题】
（2）Formulation is about the design, development and evaluation of dosage forms,___
A. discovery of novel drugs
B. analytical methods
C. drug delivery systems and manufacturing process
D. dosing regimen
【单选题】
(3)Biopharmaceutics mainly studies the in vivo process of drugs and metabolites in humans, animals and tissue culture, which specifically involves___
A. absorption and distribution
B. absorption, distribution, metabolism, and excretion
C. metabolism and excretion
D. absorption and excretion
【单选题】
(4)Regarding the definition of bioavailability(BA), BA is related to___
A. total plasma drug concentration only
B. unbound drug concentration in the plasma
C. unbound drug concentration at the target site
D. total plasma drug concentration, and the administered drug dose
