【多选题】
严格遵守（）、（）和（），遵守（）。___
A. 国家法律
B. 法规
C. 行业各项规章制度
D. 公司各项业务规程
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相关试题
【多选题】
以下关于对用户投诉网速慢的网站进行路由跟踪测试正确的是：___
A. 通过开始菜单的运行栏，输入cmd，打开命令提示符
B. 输入tracert，进行路由路径跟踪，做好记录
C. 根据路径做简单分析，查询出口IP
D. 记录、分析测试结果
【多选题】
以下关于解决某FTTH用户宽带拨号上网出现678错误说法正确的是：___
A. 现场检查ONT各指示灯是否正常，ONT与电脑之间的连接网线是否正常，是否存在有松动与接触不良的现象，可以先排除是线路造成的故障
B. 检查电脑网卡，驱动正常不显示有黄色叹号
C. 检查网卡的运行情况，使用另外一台PC与用户PC直连，手动配置为同一网段IP地址，互ping是否正常，确认是否为用户网卡原因
D. 打开机箱仔细查看网卡与主板的接口是否有接触不良或未插紧的情
【多选题】
以下选项中（）属于电话服务的注意事项。___
A. 代听电话，一定要主动地询问服务对象是否需要留言
B. 服务对象若多次不接听电话，也要保持心态平衡，改时再次拔打
C. 与服务对象通话的声音不要过大
D. 拔打预约电话时，应详细记录服务对象情况并与其确认预约时间、地点及相关的上门服务事项
【多选题】
用户上报电视卡顿时，以下处理方法正确的是：___
A. 先检查客户家里的网络布局，是否为网线连接电视机顶盒
B. 网络是否正常
C. 设备是否正常
D. 如果是故障应及时更换，网络原因需要及时上报给网络部门，并给客户做好工作。
【多选题】
由于用户电脑的（）设置不合理，将会导致用户拨号成功后不能打开网页。___
A. 显示器分辨率
B. microsoft的TCP/IP协议配置
C. 磁盘分区
D. 浏览器限制某些internet站点的访问
【多选题】
在光纤通信技术中，进行光纤线路连通性测量，光源是不可缺少的信号源，下列能产生光源的仪表有()。___
A. 稳定光源
B. 笔式红光源（红光笔）
C. ODTR
D. 光功率计
【多选题】
在一个广播域中，IP地址和MAC地址的对应关系正确的是（）。___
A. 一个MAC地址可以对应多个IP地址
B. 一个IP地址可以对应多个MAC地址
C. 一个IP地址只能对应一个MAC地址
D. 一个MAC地址只能对应一个IP地址
【多选题】
直埋光缆通信线路的防雷措施有（）___
A. 光缆的金属护层或铠装层不作接地，使之处于浮地状态
B. 光缆的金属护套(或铠装)、金属加强芯，在接头处两侧各自断开，不作电气连通
C. 在光缆上方敷设排流线。
D. 光缆的金属护层或铠装层每隔1000米作接地处理。
【多选题】
中移铁通家客装维服务满意度提升指导意见中，加强新装投诉率指标的推行力度中的两率是指___
A. 30天新装投诉率
B. 20天新装投诉率
C. 15天新装投诉率
D. 5天新装投诉率
【简答题】
某张装机工单竣工后，客服人员在回访用户过程中，用户不清楚装维人员是否穿工作服、带工作牌；没有要求装维人员清理垃圾；主动要求装维人员不用穿鞋套进屋；由于时间关系装机完成后用户就匆忙离开了。该装维人员的工作中存在哪些问题？
推荐试题
【单选题】
Which mechanism does the FireAMP Connector use to avoid conflicts with other security applications such as antivirus products ?___
A. Virtualization
B. Containers
C. Sandboxing
D.
E. xclusions
【单选题】
Which network to pology de scribes multiple LANS in a gec? ___
A. SOHO
B. MAN
C. pan
D. CAN
【单选题】
Which statement represents a difference between an access list on an aSa versus an access list on a router？___
A. The asa does not support number access lists
B. The aSa does not support standard access list
C. The asa does not ever use a wildcard mask
D. The asa does not support extended access lists
【单选题】
Which command do you enter to verify the status and settings of an iKE Phase 1 tunnel？___
A. show crypto ipsec as output
B. show crypto isakmp
C. show crypto isakmp policy
D. show crypto ipsec transform
【单选题】
Which feature can help a router or switch maintain packet forwarding and protocol states despite an attack or heavy traffic load on the router or switch？___
A. service Policy
B. Control Plane Policing
C. Policy Map
D. Cisco
E. xpress
F. orwarding
【单选题】
Which STP feature can prevent an attacker from becoming the root bridge by immediately shutting down the interface when it receives a BPDU？___
A. root guard
B. Port Fast
C. BPDU guard
D. BPDU filtering
【单选题】
Which technology can best protect data at rest on a user system？___
A. full-disk encryption
B. IPsec tunnel
C. router ACL
D. network IPS
【多选题】
Which two primary security concerns can you mitigate with a BYOD solution ？___
A. schedule for patching the device
B. securing access to a trusted corporate network
C. compliance with applicable policies
D. connections to public Wi-Fi networks
E. device tagging and invento
【多选题】
choose five___
A. MD5————————inserure
B. DES————————insercure
C. SDES———————legacy
D. SHA-1———————legacy
E. HMAC-MD5—————legacy
【多选题】
Which two characteristics of symmetric encryption are true？___
A. It uses digital certificates
B. It requires more resources than asymmetric ancryption
C. It uses the same key to enctypt and decrupt traffic
D. It uses a public key and a pricate key to encrypt and decrypt traffic.
E. It is faster than asymmetric encryption
【多选题】
which two characteristics of PVLAN are true？___
A. Promiscuous porta can communicate with PVLAN ports.
B. Isolated ports cannot communicate with other ports on the same VLAN
C. Community ports have to be a part of the trunk.
D. They require VTP to be enabled in server mode
E. PVLAN ports can be configured as Ether Channel ports
【多选题】
What are two options for running Cisco SDM?___
A. Running SDM from a mobile device
B. Running SDM from within CiscoWorks
C. Running SDM from a router's flash
D. Running SDM from the Cisco web porta
E. Running SDM from a PC
【多选题】
Which two options are the primary deployment modeles for mobile device management？___
A. multisite
B. cloud-based
C. on premises
D. hybrid cloud basedo
E. single site
【多选题】
Drag the recommendation on the left to the Cryptographic algorithms on the right， Options will be used more than once.___
A. Avoid——————————————DES，MD5
B. Legacy——————————————SDES，SHA1，HMAC-MD5
【多选题】
Which two are valid types of vLans using PVLANS ?___
A. Community VLAN
B. Backup VLAN
C. Secondary VLAN
D. Isolated VLAN
E. Isolated VLAN
【多选题】
Which two commands are used to implement Resilient lOS Configuration ___
A. Secure boot-config
B. copy running-config tftp
C. copy flash:ios bin tftp
D. copy running-config startup-config
E. secure boot-image
【多选题】
Which two types of firewalls work at layer 4 and above ？___
A. Stateful inspection
B. Network Address Translation
C. Circuit-Level gateway
D. Static packet filter
E. Application Level firewall
【多选题】
Which two default settings for port security are true ？___
A. Violation is Protect
B. Violation is Restrict
C. Violation is Shutdown
D. Maximum number of MAC addresses is 2
E. Maximum number of MAC addresses is 1
【多选题】
Which two are characteristics of RADIUS？___
A. Uses UDP ports 1812 /1813
B. Uses TCP port 49
C. Uses UDP port 49
D.
E. ncrypts only the password between user and server
【多选题】
When setting up a site-to-site VPN with PSK authentication on a Cisco router， which two elements must be configured under crypto map？___
A. pfs
B. nat
C. reverse route
D. peer
E. transform-set
【多选题】
When using the Adaptive Security Device Manager（ASDM), which two options are available to add a new root certificate？___
A. Install from SFTP server
B. Usehttps
C. Install from a file
D. Use LDAP
E. Use SCEP
【多选题】
Which two SNMPv3 services support its capabilities as a secure networ k manage protocol？ ___
A. access control
B. the shared secret key
C. authentication
D. authorization
E. accounting
【多选题】
Which two statements about routed firewall mode are true ？___
A. The firewall acts as a routed hop in the network
B. This mode conceals the presence of the firewall
C. The firewall requires a unique iP address for each interface
D. This mode allows the firewall to be added to an existing networ k with minimal additional configuration By default， this mode permits most traffic to pass throug
【多选题】
Which two statements describe DHCP spoofing attacks？___
A. They are used to perform man-in- the-middle attacks
B. They can access most network devices
C. They can modify the flow of traffic in transit. LNGKAIG
D. They protect the identity of ti attacker by masking the DHCP address
E. They can physically modify the network gateway
【多选题】
Which two types of VLANs using PVLANs are valid？___
A. isolated
B. promiscuous
C. backup
D. secondary
E. community
【多选题】
What are two limitations of the self-zone policies on a zone-based firewall？___
A. They are unable to block Https traffic
B. They restrict SNMP traffic.
C. They are unable to support Https traffic
D. They are unable to implement application inspection
E. They are unable to perform rate limiting
【多选题】
Which two descriptions of TACACS+ are true？ ___
A. The TACACS+ header is unencrypted
B. It combines a uthentication and authorization
C. It uses TCP as its transport protocol
D. Only the password is encrypted.
E. It uses UDP as its transport protocol.
【多选题】
Which two actions does an IPS perform？ ___
A. it spans the traffic
B. it reflects the traffic back to the sender
C. it encrypts the traffic
D. it terminates the user session or connection of the attacker
E. it reconfigures a device to block the traffic
【多选题】
In which form of fraud does an attacker try to learn information such as login credenti account information by ma squerading as a reputable entity or person in email， IM or communication channels ?___
A. phishing
B. Smurfit
C. Hacking
D. Identity Spoofing
【多选题】
Which two ESA services are available for incoming and outgoing mails ？___
A. anti-DoS
B. reputation filter
C. antispam
D. content filter
E. DLP
【多选题】
What are two reasons to recommend SNMPv 3 over SNMPv2？___
A. SNMPv3 is secure because you can configure authe ntication and privacy
B. SNMPv3 is insecure because it send in formation in clear text
C. SNMPv2 is insecure because it send information in clear text
D. SNMPv3 is a Cisco proprietary protocol
E. SNMPv2 is secure because you can configure authentication and privacy
【多选题】
Which two actions can a zone- based firewall apply to a packet as it transits a zone pair？___
A. drop
B. inspect
C. queue
D. quarantine
【单选题】
Which security principle has been violated if data is altered in an unauthorized manner？___
A. accountability
B. confidentiality
C. availability
D. integrity
【单选题】
Which IKE Phase 1 parameter can you use to require the site-to-site VPN to use a pre-shared ？___
A. encryption
B. authentication
C. group
【单选题】
Which command successfully creates an administrative user with a password of "cisco"on a Cisco router?___
A. username Operator privilege 7 password cisco
B. username Operator privilege 1 password cisco
C. username Operator privilege 15 password cisco
D. username Operator password cisco privilege 15
【单选题】
Which EAP method authenticates a client against Active Directory without the use of client-side 802.1X certificates？___
A. EAP-TLS
B. EAP-MSCHAPv2
C. EAP-PEAP
D.
E. AP-GTC
【单选题】
What is a limitation of network-based IPS？___
A. It must be in dividually configured to support every operating system on the network.
B. It is most effective at the in dividual host level
C. It is unable to monitor attacks across the entire netw ork
D. Large installations require numerous sensors to fully protect the network
【单选题】
When would you configure the ip dhcp snooping trust command on a sw itch？___
A. when the switch is connected to a DHCP server
B. when the switch is working in an edge capacit
C. when the switch is connected to a client system
D. when the switch is serving as an aggregator
【单选题】
How does the 802. 1x supplicant communicate with the authentication server？___
A. The supplicant creates EAP packets and sends them to the authenticator, which encapsulates them into RADIUS and forwards them to the authentication server.
B. The supplicant creates RADIUS packets and sends them to the authe nticator, which encapsulates the m into EAP and forwards them to the a uthentication server.
C. The supplicant creates RADIUS packets and sends them to the authenticator, which translates them into eap and forwards them to the a ut hentication server
D. The supplicant creates
E. AP packets and sends them to the authe nticator, which translates them into radius and forwards them to the authentication server.
【单选题】
Which command do you enter to verify the phase I status of a VPN connection？___
A. sh crypto se ssion
B. debug crypto isakmp
C. sh crypto isakmp sa
D. sh crypto ipsec sa
