【多选题】
网上购物的常用的支付方式有：___
A. 当面付款
B. 汇款
C. 货到付款
D. 网上支付
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CD
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【多选题】
以下哪些是使用第三方物流的优势？___
A. 牢牢控制物流活动各个环节；
B. 专业化程度高，服务质量高；
C. 成本降低，可以充分利用资源；
D. 直接接触客户，把握顾客需求和市场动向。
【多选题】
网店选择快递公司的原则有哪些？___
A. 优先选择电子商务平台推荐的快递公司；
B. 选择网店覆盖较广的快递公司；
C. 与多家服务质量较好的快递公司保持联系，根据不同情况选择不同快递公司；
D. 选择下单方便，反应较快的快递公司。
【多选题】
在处理售后纠纷时，话术技巧是很重要的，在与顾客交流时，客服不能说的话有___
A. 这个不属于我们的问题，我们不能负责
B. 亲的货被快递公司遗失了，请找快递公司索赔
C. 退得货你没填单号，导致退款速度慢，这不是我们的错
D. 我很抱歉，我们会尽能力帮您解决的.
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— Must I take a taxi? No, you___. You can take my car.
A. had better to
B. don't
C. must not
D. don't have to
【单选题】
— We are going to have a singing party tonight. Would you like to join us?___
A. I'm afraid not, because I have to go to an important meeting.
B. Of course not. I have no idea
C. No, I can’t.
D. That's all set
【单选题】
— How was your trip to London, Jane?___
A. Oh, wonderful indeed.
B. I went there alone.
C. The guide showed me the way.
D. By plane and by bus.
【单选题】
— Hey, Tom, what's up?___
A. Yes, definitely!
B. Oh, not much.
C. What is happening in your life?
D. You are lucky.
【单选题】
— Do you mind my smoking here?___
A. No, thanks.
B. Yes, I do.
C. Yes. I'd rather not.
D. Good idea.
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— Did you know that David injured his leg yesterday?Really? ___
A. Who did that?
B. What's wrong with him?
C. How did that happen?
D. Why was he so careless?
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— This box is too heavy for me to carry it upstairs.___
A. You may ask for help.
B. I'll give you a hand.
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D. I'd come to help.
【单选题】
— I wonder if I could use your computer tonight?___ I'm not using it right now.
A. Sure, here you are.
B. I don't know.
C. It doesn't matter.
D. Who cares?
【单选题】
— Excuse me, could you show me the way to the nearest post office?___ Oh yes! Two blocks away from here at the Green Avenue. You can’t miss it.
A. I beg your pardon?
B. What do you mean?
C. You’re welcome.
D. Um, let me think.
【单选题】
— Wow! This is a marvelous room! I’ve never known you’re so artistic.____
A. Great, I am very art-conscious.
B. Don’t mention it.
C. Thanks for your compliments.
D. It's fine.
【单选题】
— Is it possible for you to work late tonight？___
A. I like it.
B. I'll do that.
C. I'd love to. .
D. I think so.
【单选题】
— Unbelievable! I have failed the driving test again!___ This is not the end of the world.
A. Good luck.
B.
C. heer up. C. Go ahead.
D. No problem.
【单选题】
Are you feeling better today, Jack?___
A. There must be something wrong.
B. Just have a good rest.
C. Yes, thank you, doctor. But I still don't feel good.
D. Don’t worry about me.
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Thank you so much for your lovely gift.___
A. Never mind.
B. I'm glad you like it.
C. Please don't say so.
D. No, It's not so good.
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Would you like something to drink? What about a cup of tea?___
A. No, thanks.
B. No, I wouldn’t
C. Yes, I want.
D. Yes, I like.
【单选题】
What's the problem with your bike?___
A. Not at all.
B. Good, thank you.
C. Nothing serious.
D. Sure.
【单选题】
Good morning, John. How are you doing?___
A. I'm pleased
B. Good night.
C. Not so bad. And you?
D. How do you do?
【单选题】
Hello, how are you?___
A. Hello, how are you?
B. How do you do?
C. Fine, thank you.
D. That's OK.
【单选题】
I didn't mean to do that. Please forgive me。___
A. Not too bad.
B. That's all right
C. It's a pleasure.
D. Thank you.
【单选题】
Thank you for your invitation.___
A. It doesn’t matter.
B. It's a pleasure.
C. It's a small thing.
D. I'll appreciate it.
【单选题】
What a beautiful dress you have on today!___
A. It is suitable for me.
B. No, it isn’t.
C. You want to have one, too?
D. Thank you.
【单选题】
I think he is a good lecturer.___
A. Sorry, it doesn’t matter.
B. So do I.
C. Yes. It's a good idea
D. I don't mind
【单选题】
— What's the matter, dear?___
A. I didn't go to school.
B. I have a terrible headache.
C. I took the kids shopping today.
D. It is a beautiful dress.
【单选题】
Good morning, may I speak to Mark, please?___
A. Who's there?
B. Who's that speaking?
C. Who are you?
D. Who wants to speak to Mark?
【单选题】
Let me introduce myself. I'm Steward.___
A. What a pleasure.
B. Pleased to meet you.
C. I don't know.
D. Thanks a lot.
【单选题】
Let's go to the library this afternoon.___.
A. Yes, that's right.
B. No. I can't.
C. What about you?
D. That's a good idea.
【单选题】
What does Tom's wife do for a living?___.
A. She is a doctor.
B. Tom loves his wife.
C. She has a happy life.
D. She lives far from here.
【单选题】
How tall is your sister?___
A. She is not very well.
B. She is 28 years old.
C. She is very nice.
D. She is as tall as I am.
【单选题】
What do you think of this novel?___
A. I've read it.
B. It's well-written.
C. It was written by my uncle.
D. I bought it yesterday.
【单选题】
How much is this necklace?___
A. It's very nice.
B. It's a birthday present from my parents.
C. It costs fifty pounds.
D. It's a bargain.
【单选题】
How can I get to the cinema?___
A. It's very far.
B. Yes, there is a cinema near here.
C. It's well known.
D. Go down this street and turn left.
【单选题】
What's the matter, John?___
A. I failed my French test
B. It doesn't matter.
C. Nothing's wrong with him.
D. I don't think I can.
【单选题】
What are you majoring in?___
A. In a university.
B. Very hard.
C. Mathematics.
D. At nine in the morning.
【单选题】
Are you going on holiday for a long time?___
A. It was a long time.
B. Two weeks ago.
C. No. Only a couple of days.
D. Not long time ago.
【单选题】
What day is today?___
A. It's March 6.
B. It's a fine day today.
C. It's March.
D. It's Monday.
【单选题】
Is that seat taken?___
A. Please don't worry.
B. I don't think so.
C. Why not?
D. It's very nice.
【单选题】
Thank you for calling.___
A. Don’t mention it.
B. That's fine.
C. Nice talking to you.
D. Call back again.
