【判断题】
未成年人账户申请挂失时,如能确认为监护人的,系统里代理人标志选择监护代理进行挂失操作,但在挂失申请书和挂失登记簿上须详细登记账户人和监护人信息,并在备注栏上注明为“监护人办理的挂失”,如无法证明为监护人的,按代理人申请办理。
A. 对
B. 错
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【判断题】
账户密码修改可在我行所辖任一网点申请。
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【判断题】
任何支取方式修改可在我行所辖的任一网点申请。
A. 对
B. 错
【判断题】
支取方式修改必须由账户本人办理,他人不得代办,未成年人账户应由监护人办理,并需提供监护人证明,支取方式修改须由授权中心审核。
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存款人死亡,继承人申请挂失时,必须持公证部门或人民法院签发的财产继承权证明书及继承人的身份证件办理。
A. 对
B. 错
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支取方式修改除原支取方式为印鉴或要求更改为凭印鉴支取的,须在开户网点办理,其他的支取方式修改可在我行任一网点办理。
A. 对
B. 错
【判断题】
支取方式修改不需授权中心审核。
A. 对
B. 错
【判断题】
挂失业务申请、解挂、挂失新开,客户提供的有效身份证件及我行要求提供的相关资料都要留存复印件或影印件。
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办理凭证挂失业务,当天可领取新凭证。
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客户拔打96528进行口头挂失后,在口头挂失有效期内到柜台申请正式挂失,柜面人员无需将口头挂失解挂即可直接办理。
A. 对
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客户因行动不便无法本人到行办理市民卡挂失业务时,可由代理人代办,除了提供由本人签字并由村镇盖章确认的证明,本人及代理人的身份证件原件外,还应提供银行人员上门拍照确认的照片及由委托人、代理人、银行人员双人核实的委托书。
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久悬账户可进行资金结算。
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B. 错
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久悬账户,资金只收不付。
A. 对
B. 错
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久悬户激活需本人携带有效证件到开户网点办理久悬转正常。
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久悬户销户必须本人携带有效证件办理,不允许代办。
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B. 错
【判断题】
时效是一年未进出转久悬,俗称:休眠。转久悬后一年未进出转收益,俗称:无人申领。
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【判断题】
个人账户久悬处理时效是五年未进出转久悬,俗称:休眠。
A. 对
B. 错
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当日一经做久悬激活,要次日才可以做回正常转久悬。
A. 对
B. 错
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因挂失原因,久悬账户的激活,必须是本人。如果因特殊需要而代理进行了激活,激活后必须进行销户。
A. 对
B. 错
【判断题】
做久悬激活,当日即可做回正常转久悬。
A. 对
B. 错
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结转方式要按交易显示的账户状态作相应的选择,无人申领---选择收益转正常,休眠状态的,选择久悬转正常。
A. 对
B. 错
【判断题】
久悬户可委托代理人办理销户手续,只需出示申请人有效身份证件。
A. 对
B. 错
【判断题】
账户时效一年未进出转久悬,转久悬后一年未进出转收益。
A. 对
B. 错
【判断题】
久悬账户处理包括:久悬转正常,收益转正常,正常转久悬三种。本人和代理人均可办理。
A. 对
B. 错
【判断题】
对于久悬账户,代理要求挂失,可以先行久悬激活。
A. 对
B. 错
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久悬户激活需本人携带有效证件到我行任一营业网点办理。
A. 对
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久悬户激活需本人携带有效证件到账户开户网点办理。
A. 对
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【判断题】
久悬激活时,若客户提供的户名和我行留存的户名不一致,但客户提供了相关证明材料且能确认为本人的,激活后仍可正常使用。相关证明材料与其他资料一并做附件。
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时效是三年未进出对私活期账户转久悬,俗称:休眠。转久悬后一年未进出转收益,俗称:无人申领。
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久悬业务办好后,回单交给客户,客户无需签字。
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未在我行开立账户的单位,不得办理批量业务。
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未在我行开立结算账户的行政事业单位可以在我行办理代发工资业务,需提供营业执照或上级机构批文或其他证明文件,并留存复印件。
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