【多选题】
54： 作为理财销售人员，禁止以下销售行为___
A. 将理财产品当作一般储蓄产品，进行大众化推销
B. 指导客户区分理财产品与基金产品
C. 误导消费者购买与其风险认知和承受能力不相符的理财产品
D. 有意隐瞒或歪曲理财产品重要风险信息等
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相关试题
【多选题】
57： 银行给网上银行消费者的风险提示包括以下___方面。
A. 牢记银行门户网站的网址，选择安全登录方式。
B. 确保登录网上银行的电脑安全可靠。
C. 以“不易被猜中”的原则设置网银相关密码。
D. 不向除银行工作人员以外任何人透露网银证书保护密码、登录密码及账户密码等消费者自设密码。
【多选题】
58： 以下属于银行营业网点服务突发事件的是___
A. 业务系统故障；
B. 网点客流激增；
C. 客户突发疾病；
D. 干扰他人或不合理占用银行资源的行为；
E. 客户投诉；
【多选题】
60： 以下属于重大服务突发事件(Ⅱ级)的是___：
A. 单个营业网点受自然灾害破坏
B. 单个营业网点业务系统故障
C. 抢劫客户财产等服务突发事件
D. 客户在营业网点突发疾病
【多选题】
3：银行卡风险一类事件是指___。
A. 空白成品卡丢失50张以上
B. 受理机具被侧录致使银行卡账户信息泄露10张以上
C. 特约商户发生涉嫌欺诈交易金额20万元以上
D. 本行布放的自助设备发生爆炸、抢动、盗窃等案件
E. 在社会上造成重大负面影响，涉及两个或两个以上市的银行卡风险事件
【多选题】
4:持卡人单日内交易密码连续错误次数达到( )次(不分渠道)，所有验证交易密码的渠道锁定，第二天自动解锁。若交易密码错误总次数达到( )次，持卡人只能办理密码挂失手续。___
A. 3
B. 5
C. 7
D. 10
【多选题】
2：收单行发展特约商户的基本条件有___。
A. 经工商行政管理机关(或主管机关)核准登记，依法经营，有良好的商业信誉
B. 在收单行有存款
C. 在收单行开立对公结算帐户
D. 在收单行有贷款
【多选题】
6：特约商户出现下列情况之一的，收单行需立即书面通知特约商户强制解除协议，收回POS机具，并保留对风险损失的追索权利___。
A. 多次出现违规操作，经指出拒不纠正的
B. 存在欺诈行为或虚假交易的；发生套现 洗单的
C. 侧录 泄露账户及交易信息的
D. 三个月未发生有效消费交易的
E. 多次无故拒绝受理银联卡，经指证拒不改正的
F. 屡次无理拒绝或故意拖延收单行查询查复业务和调单要求的
G. 多次受到他行投诉 无法妥善处理相关问题的
【多选题】
8：以下商户禁止发展收单业务___
A. 非法设立的经营组织
B. 我国法律禁止的赌博及博彩类 出售违禁药品 毒品 黄色出版物 军火弹药等其它与我国法律 法规相抵触的商户
C. 涉嫌违规套现 非法洗钱或隐藏目前实际经营业态 故意套用其他行业分类代码的商户
D. 注册地及经营场所不在收单行所在地的商户
E. 存在实际经营范围与营业执照经营范围不符
F. 存在违反国家法律法规或相关行业管理规定，被有关机构查处 被司法机关立案或介入调查
G. 商户或商户负责人被中国银联列入不良信息系统
H. 被其他机构或组织列入“高风险客户”
【多选题】
3：因为手机型号系统设计不同，首次使用手机银行的时候可以在手机那些地方找到？___
A. 应用程序->XXX手机银行
B. 应用程序->安装->SIM卡应用
C. 设置->个人及安全->SIM卡应用/SIM卡菜单
D. 主菜单->设置->电话->SIM卡应用
【多选题】
2：关于微信银行“无卡取款”功能业务流程及规则正确的选项有___
A. “无卡取款”获取预约码时需要输入取款金额
B. 客户在我行ATM上进行“无卡取款”时，只需输入六位预约码并确认预约信息，无需输入取款密码
C. 客户在ATM取款时，取款密码输入错误，则当次预约码失效，并且该次取款计入当日无卡取款预约次数限制，但预约金额不计入当日取款限额
D. 无卡取款单次限额5000元，日累计限额为15000元
E. 每日最多可以进行3次无卡取款预约操作，客户当日无卡取款预约如未实际支取，当次预约仍计入预约次数限制
【多选题】
4：关于微信银行“大额取款预约”功能业务规则正确的选项有___
A. 每天16:00以前可以进行第二天的大额取款预约
B. 16:00以后只可以进行第三天的大额取款预约
C. 不支持挂失状态下的大额取款预约
D. 大额取款预约单笔限额为5万元至20万元
E. 柜员查询大额取款预约信息时，需要将“预约发起机构”内容清除，并修改“取款预约终止日期”
【多选题】
1：下列属于自助设备A 岗操作员的职责的是___
A. 负责自助设备的日常运行管理
B. 负责账务核对及差错处理
C. 负责自助设备清机处理
D. 负责编制自助设备报表
E. 负责保管自助设备保险柜密码和上箱体钥匙
【多选题】
2：下列属于自助设备B 岗操作员的职责的是___
A. 负责操作员主要负责自助设备现金收付、清点、领缴、装取、登记簿填写
B. 负责账务核对及差错处理
C. 负责自助设备保险柜和钞箱钥匙保管等工作
D. 负责自助设备的日常运行管理
E. 负责编制自助设备报表
【多选题】
3：自助设备的日常巡检包括___
A. 自助设备及其周边附近有无可疑人员
B. 自助设备是否有非法张贴物
C. 门禁、插卡口、出钞口、键盘、键盘防窥罩、防加装盗卡装置、灯箱及机器其它部位是否被破坏或加装异物
D. 自助设备及其周边是否有粘贴过非法装置的强力胶残留痕迹
E. 视频监控系统、门禁系统、照明设施等是否正常工作
【多选题】
4：自助设备用钞质量要求___
A. 自助设备备付现钞必须是无破损、无断裂、无透明纸粘贴、无褶皱及卷角等7成新的人民币
B. 禁止使用原封新钞和潮湿的现钞
C. 自助设备备付现钞在装机前，须在视频监控下经有识别假币功能的点钞机及人工反假、过数
D. 未开封的新人民币
【多选题】
5：自助设备钥匙和密码应如何管理___
A. 双人分别保管，实行单向平行交接
B. A 岗操作员保管保险柜密码和上体箱钥匙
C. 可以交叉管理和交接
D. B 岗操作员保管保险柜和钞箱钥匙
【多选题】
6：柜员在核对领卡人身份后遇到下列哪些情况可让领卡人领取卡片___
A. 持卡人持自己的承诺书。
B. 持卡人身份证件及所领卡片通过交易密码认证。
C. 能确认所领卡片持卡人身份的其他法律认可的方式。
D. 持卡人身份证件上的姓名与所领卡片正面字母(拼音)或背面签名一致。
【多选题】
7：客户申请自助设备转账撤销交易时，需出示的证件及提供的信息包括以下哪些？___
A. 本人身份证
B. 金燕卡
C. 说明撤销原因
D. 提供撤销交易的交易日期、交易金额、转入账号
E. 提供撤销交易的转入账号
【多选题】
8：自助设备轧账时，必须将以下哪几项核对一致？___
A. 自助设备钞箱实际现金余额
B. 综合业务系统中自助设备柜员尾箱余额
C. 自助设备流水卷纸余额
D. 自助设备系统中显示的余额
【多选题】
9：自助设备挂靠网点的职责有___
A. 负责所属自助设备的管理及运行环境的检查工作，保证自助设备的正常运行;每日营业前后对自助设备进行常规检测，重点检查现金库存和打印纸，保证正常支付和打印机正常工作
B. 做好加钞、清洁保养、耗材领用与更换、巡检、报障等日常运行管理工作
C. 发现自助设备故障时，须立即检查自助设备工作状态，一般性故障要及时排除，遇有无法解决的故障，应立即上报主管部门组织维修，并做好记录
D. 负责配合相关部门做好自助设备差错处理和吞没卡工作
E. 宣传引导客户使用自助设备，做好柜面分流，及时处理客户投诉
F. 负责自助设备电视监控设备的日常操作与维护，发现问题应立即上报主管部门
推荐试题
【单选题】
Of the following writers, is Not a Nobel Prize winner.
A. A. Alice Walker
B. B. Ernest Hemingway
C. C. William Faulkner
D. D. Eugene O’Neil
【单选题】
Of the following books, is NOT written by Ernest Hemingway.
A. A. The Sun Also Rises
B. B. The Sound and the Fury
C. C. A Farewell to Arms
D. D. For Whom the Bell Tolls
【单选题】
F. Scott Fitzgerald’s finest novel is , and its theme is about
A. A. The Great Gatsby, the American Dream
B. B. Tender is the Night, love
C. C. Tales of the Jazz Age, the loss of oneself
D. D. The Beautiful and the Damned, the evil of human nature
【单选题】
Of the following writers, is NOT included in the group of naturalists.
A. A. Stephen Crane
B. B. Frank Norris
C. C. Theodore Dreiser
D. D. Herman Melville
【单选题】
Of the following, is NOT characteristic of Mark Twain’s works.
A. A. colloquial speech
B. B. a sense of humor
C. C. a realistic view
D. D. an idealistic view
【单选题】
Of the following, is considered Herman Melville’s masterpiece.
A. A. The Last of the Mohicans
B. B. The Legend of Sleepy Hollow
C. C. Moby Dick
D. D. Daisy Miller
【单选题】
Of the following, is NOT Nathaniel Hawthorne’s work.
A. A. The Scarlet Letter
B. B. The House of the Seven Gables
C. C. The Marble Faun
D. D. Nature
【单选题】
is regarded as “the father of American literature”.
A. A. James Fennimore Cooper
B. B. Ralph Waldo
C. C. Thomas Jefferson
D. D. Washington Irving
【单选题】
Of the following writers, are from the Colonial and Revolutionary Periods.
A. A. Benjamin Franklin & Edgar Ellen Poe
B. B. Edgar Ellen Poe & Jonathan Edwards
C. C. Benjamin Franklin & Jonathan Edwards
D. D. Edgar Ellen Poe & Washington Irving
【单选题】
The National Day of the United States falls on .
A. A. June 4th
B. B. July 4th
C. C. June 14th
D. D. July 14th
【单选题】
Of the following, is NOT among the three major radio and TV networks in America.
A. A. the National Broadcasting System (NBS)
B. B. the Public Broadcasting Service (PBS)
C. C. the Columbia Broadcasting System (CBS)
D. D. the American Broadcasting System (ABS)
【单选题】
is sold especially to the upper or upper-middle class and it has a reputation for its serious attitude and great bulk.
A. A. The Washington Post
B. B. The New York Times
C. C. Los Angeles Times
D. D. New York Daily News
【单选题】
Of the following universities, has NOT cultivated any American President yet.
A. A. Harvard University
B. B. Massachusetts Institute of Technology
C. C. Princeton University
D. D. Yale University
【单选题】
To get a bachelor’s degree, all undergraduate students are required to do the following except .
A. A. attending lectures and completing assignments
B. B. passing examinations
C. C. working for communities
D. D. earning a certain number of credits
【单选题】
Of the following, is NOT the responsibility of the board of trustees in U. S. institutions.
A. A. choosing the president
B. B. establishing policies for administrators and faculty
C. C. approving budget and other financial project
D. D. decide which student to enroll
【单选题】
Of the following, are NOT among the categories of American higher education.
A. A. universities and colleges
B. B. research institutions
C. C. technical institutions
D. D. community colleges
【单选题】
Higher education in the United States began with the founding of
A. A. Yale University
B. B. Harvard University
C. C. Princeton University
D. D. New York University
【单选题】
Of the following subjects, are NOT offered to elementary school students.
A. A. mathematics and languages
B. B. politics and business education
C. C. science and social studies
D. D. music and physical education
【单选题】
Formal education in the United States consists of , secondary and higher education.
A. A. kindergarten
B. B. public
C. C. elementary
D. D. private
【单选题】
At present, U. S. exports account for of the world’s total.
A. A. 10%
B. B. 15%
C. C. 20%
D. D. 25%
【单选题】
is not one of the three giants in American automobile industry.
A. A. Ford
B. B. General Motors
C. C. Chrysler
D. D. American Motors
【单选题】
The following statements are all true except .
A. A. Agribusinesses reflect the big, corporate nature of many farm enterprises.
B. B. Agribusinesses maintain a balanced trade pattern between agricultural imports and exports.
C. C. Agribusinesses range from one-family corporations to multinational firms.
D. D. Agribusinesses include a variety of farm businesses and structures.
【单选题】
About of American crops are for export.
A. A. half
B. B. one third
C. C. one fourth
D. D. one fifth
【单选题】
President Johnson tried to build a “Great Society” by introducing various programs like the following except .
A. A. Medicare
B. B. Food Stamps
C. C. Education Initiatives
D. D. Unemployment Pension
【单选题】
The following inventions took place during the “second indThe following inventions took place during the “second industrial revolution” except .
A. A. typewriter
B. B. telephone
C. C. electric light
D. D. refrigerator
【单选题】
The first National Bank of the United States was established with the urge of .
A. A. George Washington
B. B. Thomas Jefferson
C. C. Andrew Jackson
D. D. Alexander Hamilton
【单选题】
Chartered companies were NOT granted the by the British King or Queen.
A. A. political authority
B. B. economic rights
C. C. judicial authority
D. D. diplomatic authority
【单选题】
The modern American economy progressed from to , and eventually, to .
A. A. colonial economy, handcraft economy, industrial economy
B. B. farming economy, handcraft economy, industrial economy
C. C. colonial economy, farming economy, industrial economy
D. D. handcraft economy, farming economy, industrial economy
【单选题】
America produces a major portion of the world’s products in the following fields except .
A. A. machinery
B. B. automobiles
C. C. ore
D. D. chemicals
【单选题】
The President is directly voted into office by .
A. A. all citizens of America
B. B. the citizens over 18 years old
C. C. electors elected by the voters
D. D. the senators and representatives
【单选题】
The Supreme Court is composed of justices.
A. A. six
B. B. seven
C. C. eight
D. D. nine
【单选题】
The terms for a Senator and Representative are and years respectively.
A. A. two, four
B. B. two, three
C. C. two, six
D. D. six, two
【单选题】
According to the Constitution, a candidate for President must be .
A. A. at least 35 years old
B. B. at least a 14 years’ resident of the United States
C. C. born in America
D. D. all of the above
【单选题】
The following except are all powers of the President.
A. A. vetoing any bills passed by Congress
B. B. appointing federal judges when vacancies occur
C. C. making laws
D. D. issuing executive orders
【单选题】
All the following except cannot make legislative proposal.
A. A. the Senator
B. B. the Representative
C. C. the Secretary of State
D. D. the President
【单选题】
The following except are guaranteed in the Bill of Rights.
A. A. freedom of religion
B. B. the right to get into people’s house by police
C. C. freedom of speech and of press
D. D. the right to own one’s weapon if one wishes
【单选题】
The Bill of Rights .
A. A. defines the rights of Congress and the rights of the President
B. B. guarantees citizens of the United States specific individual rights and freedoms
C. C. is part of the Declaration of Independence
D. D. has no relationship with the Constitution
【单选题】
The Constitution of the United States .
A. A. gives the most power to Congress
B. B. gives the most power to the President
C. C. tries to give each branch enough power to balance the others
D. D. gives the most power to the Supreme Court
【单选题】
The U. S. Constitution came into effect in .
A. A. 1787
B. B. 1789
C. C. 1791
D. D. 1793
【单选题】
The Vietnam War was a long-time suffering for Americans, and it continued throughout the terms of Presidents .
A. A. Johnson, Nixon and Ford
B. B. Truman, Eisenhower and Kennedy
C. C. Kennedy, Johnson and Nixon
D. D. Eisenhower, Kennedy and Johnson
